Returns Policy

We want you to love your purchase! If for any reason you’re not completely satisfied, you can return your item within 14 days of receiving it for a store credit.

 

Conditions for Return

To be eligible for a return:

  • Items must be returned within 14 days of the delivery date.

  • Items must be unworn, unwashed, and in their original condition.

  • All tags must remain attached to the item.

  • Proof of purchase is required (e.g., order confirmation email or receipt).

How to Return an Item

  1. Contact our team via the contact page to initiate your return, make sure you include your order number .

  2. Package your item securely to prevent damage in transit.

  3. Post your return to the address provided by our team.

Store Credit

  • Once we receive and inspect your returned item, we’ll issue your store credit via email.

  • Store credit can be used towards any future purchase and does not expire.

 

Please note: We do not offer refunds for change of mind. Return postage costs are the responsibility of the customer unless the item is faulty.

Meet The Founder

Founded by Tayla Hicks, SYLKY is a reflection of her appreciation for refined simplicity, quality fashion, and the power of feeling comfortable yet elevated in your own skin. With a background rooted in fitness, creativity, and visual storytelling, Tayla understands the importance of garments that move with the body, sculpt naturally, and enhance confidence without compromise.

The brand is built on the belief that luxury should feel effortless, wearable, and empowering, not restrictive.

SYLKY is more than clothing, it’s an invitation to step into your confidence.